Junior System Infrastructure Engineer
Junior System Infrastructure Engineer
Support and maintain IT systems and infrastructure, assist in deployment, configuration, monitoring and troubleshooting, and help deliver product demos and technical presentations to clients. For individuals who are technically curious, hands-on, and keen to build a strong foundation in systems, cloud, and infrastructure technologies.
Key responsibilities
- Support daily operations of system and infrastructure environments including servers, storage, and network components
- Assist in deploying, configuring, and maintaining IT systems for both on-premise and cloud platforms
- Monitor system performance, troubleshoot basic issues, and escalate complex problems promptly
- Assist in performing backup, recovery, and system health checks to ensure data integrity and availability
- Support infrastructure setup for internal teams and client projects to meet operational requirements
- Learn and apply hands-on knowledge of company products and solutions such as backup, storage, and platform technologies
- Prepare and deliver product demonstrations and technical presentations to clients to explain solution benefits
- Support pre-sales activities by clearly explaining technical concepts and solution workflows to stakeholders
- Document system configurations, operational processes, and troubleshooting procedures for knowledge sharing
- Collaborate closely with senior engineers to gain exposure to system design and implementation best practices
Requirements
- Diploma, Nitec, or Higher Nitec in IT, Computer Science, or related field
- Basic understanding of operating systems including Windows and Linux
- Basic knowledge of networking fundamentals such as IP addressing, DNS, and routing
- General knowledge of IT infrastructure concepts
- Ability to handle sensitive information with diligence and confidentiality
- Strong willingness to learn and develop skills in system and infrastructure engineering
- Comfortable performing hands-on technical tasks and problem-solving
- Confidence or willingness to learn to conduct demos and present technical solutions
Preferred competencies
- Exposure to virtualization technologies such as VMware or Hyper-V
- Basic knowledge of cloud platforms like AWS or Azure
- Internship experience in IT or related fields
- Basic scripting skills in PowerShell, Bash, or Python
Other
- Open to Singaporeans and Permanent Residents only
- Must communicate effectively in English and Chinese for client and stakeholder coordination