Privacy policy
Last updated: 2026-04-01
Jumborca (Suzhou) Software Technology Co., Ltd. ("Jumborca") respects and protects the personal information of every visitor and customer. This policy explains what information we collect, how we use it, how long we keep it, with whom we share it, and the rights you have.
1. What we collect
When you visit jumborca.com, we log your IP address, browser, and request path (for logging and security analysis). When you submit a form or email, we collect the name, work email, company and message you provide.
2. Why we collect
To reply to your inquiry, deliver POCs and services, meet legal and regulatory obligations, and improve our website and products. We do not sell your personal information to any third party.
3. Retention
Access logs are retained for 180 days by default. Business information you provide is retained for three years after the end of our relationship, or longer where Chinese law requires it.
4. Cross-border transfers
By default, all information you submit is processed only within mainland China. If you are located in the EU / UK / US or elsewhere, we will process your information in compliance with GDPR / UK GDPR / local laws.
5. Your rights
You may at any time request access to, correction of, or deletion of the personal information we hold about you, or withdraw your consent. Requests: privacy@jumborca.com.
6. Cookies
We use only strictly necessary cookies (for storing your language preference). We do not use any third-party advertising or cross-site tracking cookies.
7. Changes & contact
Material changes will be reflected in the date at the top of this page and, when appropriate, communicated to customers by email. Contact: privacy@jumborca.com.