Sub-processors
The third parties that process personal data on our behalf to provide jumborca.com, the Jumborca customer portal and Jumborca Neo (Neo CRM), and where each one processes it.
1. About this list
These providers process personal data on our behalf to provide the website, the customer portal and Neo CRM. Each is bound by contract to protect the data and use it only for the services it provides to us.
We announce changes on this page at least 30 days before they take effect. If you object to a change, you may end the affected service within that period (terms of service, clause 12).
Third-party channels that you connect to your workspace yourself, such as Feishu, are chosen by you and are not our sub-processors.
2. The list
| Sub-processor | Purpose | Location |
|---|---|---|
| Microsoft Azure (Container Apps, Azure Database for PostgreSQL, Blob Storage, Key Vault, Service Bus, Log Analytics / Application Insights) | Hosting, databases, file storage, compute, secrets, queues, backups and logs | Southeast Asia (Singapore) |
| Microsoft Azure Static Web Apps | Static hosting of the website and application front ends | East Asia (Hong Kong) |
| Microsoft Azure OpenAI | AI language models (the assistant Aira, smart capture, drafting) | Any Azure region (global deployment) |
| Microsoft Azure AI Document Intelligence | Document and receipt recognition | Southeast Asia (Singapore) |
| Microsoft Azure AI Speech | Voice transcription | Southeast Asia (Singapore) |
| Microsoft Entra ID | Staff and customer sign-in | Microsoft global infrastructure |
| Azure Communication Services | Sending system email (form confirmations, invitations, notifications, invoices) | Asia Pacific |
| Google Fonts | Serving the fonts on the website, portal and Neo CRM | Google global infrastructure |
3. Contact
Questions about this list: compliance@jumborca.com. The overall description of how we handle personal data is in the privacy policy.