~/jumborca / case-studies / supaione-bank

AI-driven DR for core banking at a tier-2 city commercial bank

Tier-2 city commercial bank (anonymized)·Finance·2000+

RTO 24h → 4h · integrity check 7d → 1h

Related productsSupAI.ONESupInsight
RTO cut
24h → 4h
Integrity check
7d → 1h
Drill pass rate
68% → 96%
Manual interventions
↓ 73%

Context

Traditional active-active DR across two data centers. Growing business and regulator uplift exposed three issues: recovery-point drift, slow consistency checks, high manual workload.

Problem

An unplanned outage in Q3 2025 took 26 hours to recover, over the regulator's 24h cap, triggering remediation.

Solution highlights

  • Rebuilt the core DR data path on SupAI.ONE with AI-monitored consistency
  • SupInsight provides end-to-end observability and dashboards for every drill
  • Rebuilt drill SOP with internal audit, giving AI decisions veto rights
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